Light's Virtual Agency provides an exclusive environment for large clients, allowing requests and services to be handled more quickly, conveniently, and digitally. The platform brings together various services in a single space, facilitating access to administrative and operational needs.
Among the available services are scheduled disconnection, contract termination, issuance of duplicate bills, consultation of protocols and letters, as well as requests for alternative delivery and balance transfer.
AGV also offers specific features for medium and high voltage consumers, such as MV/HV demand change, seasonality recognition, return to the captive market, and subscription to the white tariff.
Another available service is the registration of vital equipment, intended for clients who depend on electrical equipment essential for life support. More information on the link.
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